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Service Department - Our service centres remain open to keep you on the road with genuine parts - please call or email or book online.

Sales Department - Our sales department will be able to take your calls, online or email enquiries.. 

Amidst growing concerns in regard to COVID-19, we wanted to update you on the constantly evolving and unprecedented situation and share with you the precautions we are taking across our locations to ensure the safety and wellbeing of both our employees and valued guests.

These include:

  • Increased frequency of cleaning of the dealership, especially high traffic areas, high touch areas and shared facilities, such as customer lounges and coffee bars.
  • Increased sanitisation of all vehicle touchpoints to reduce the potential of transmission between anyone in contact with the customer and/or stock vehicles, for such purposes as servicing and test drives.
  • The provision of hand sanitiser at reception counters for both customers and employees to use.
  • At this time our team have been asked to ensure that physical touch is kept to a minimum to reduce the chance of transmission. This is in line with the Government’s social distancing guidelines.
  • Where possible, we would prefer credit card payment over cash.

For your information, our staff have been requested not to come to work if they believe they are sick. Likewise, we ask that if you feel unwell, please do not visit our dealership. If your issue is urgent, we are happy to find alternative means of meeting your needs. You are always welcome to speak with anyone of our team members over the phone, via email, Facetime or browse our range and enquire online.

                       

Rockingham Volkswagen

Five Year Warranty

General Warranty Terms and Conditions

Warranty Information: Your rights under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

These warranties should not be read as excluding, restricting or modifying your rights and remedies under the Australian Consumer Law (ACL).

The benefits to a consumer given by these warranties are in addition to the other rights and remedies of the consumer under a law in relation to the goods and services to which the warranties relate. A consumer's rights under applicable law prevail to the extent of any inconsistency between these warranty terms and conditions and the law.

Volkswagen 60-Day Policy

If your vehicle suffers a manufacturing defect that renders the vehicle immobile and no longer driveable within 60 days of the date of the purchase, Volkswagen will allow you choose either a refund, replacement or repair of your vehicle without having to prove that a major failure occurred, provided that:

  • you, or a third party, did not cause the defect and did not fail to take reasonable steps to prevent the defect from occurring; and
  • Volkswagen has been given a reasonable opportunity to determine the root cause of the defect (including to confirm that a manufacturing defect rendered the vehicle immobile and no longer driveable within 60 days of the date of the purchase).

5 Year Unlimited New Vehicle KM Warranty

What's included:

  • 5 Year Unlimited KM Warranty applies to vehicles sold on/after 1 January 2019.
  • 100% backed by Volkswagen.
  • 1 year membership to Volkswagen Roadside Assist.
  • Transferable at no cost enhancing resale value if you sell your vehicle during the warranty period.
View full conditions & exclusions

3 Year Unlimited New Vehicle KM Warranty

What's included:

  • 3 Year Unlimited KM Warranty applies to vehicles sold prior to 1 October 2018.
  • 100% backed by Volkswagen.
  • 3 years membership to Volkswagen Roadside Assist.
  • Transferable at no cost enhancing resale value if you sell your vehicle during the warranty period.
View full conditions & exclusions

Das WeltAuto Warranty

Das WeltAuto Warranty is exclusive to our certified used vehicle program.

Key benefits include:

  • 12 months limited warranty for vehicles sold on/before 31 October 2018.
  • 100% backed by Volkswagen Australia.
  • 1 year membership to Volkswagen Roadside Assist.
  • Transferable at no cost enhancing resale value if you sell your vehicle during the warranty period.
  • Pricing available at participating Volkswagen Dealers.
View full conditions & exclusions

Disclaimer

*The information and multimedia content contained on this page is an overview intended for awareness purposes only. Visuals, illustrations and multimedia content may show specifications, accessories and options not available in Australia. Left-hand drive models might also be shown.

All product features, specifications and options are subject to change without notice. Dimensions, capacities and performance specifications apply to standard vehicles. Volkswagen Group Australia suggests you always contact your nearest approved Volkswagen Dealer or the Customer Care Centre to confirm specific features and applicable terms and conditions.

Address
20 Smeaton Way, Rockingham, Perth, WA 6168
Get directions View on map
Monday - Friday
7:00am - 5:30pm
Saturday
8:00am - 12:00pm
Sunday
Closed